Privacy Policy

Who we are

ScreenProof Inc. provides the Screenproof website and Mac app. This policy explains how we handle information when you request beta access, visit the website, or use the app. For privacy questions or requests, email support@getscreenproof.com.

Recordings and search stay on your Mac

The Mac app stores your recordings, thumbnails, recognized on-screen text, generated descriptions, search index, projects, settings, and diagnostic logs on your device. Screenproof does not automatically upload these files to ScreenProof Inc.

Text recognition, embeddings, and screenshot descriptions are processed locally. Setup downloads model files from Hugging Face; your recordings and recognized text are not sent there for processing. You can continue with text search without downloading the models.

Recording begins when you start it. Screenproof can capture all connected displays or a selected display. Visible windows, emails, notifications, and information about other people may appear in your recordings. Exclusion settings reduce what is captured but cannot guarantee that every sensitive item is excluded.

Optional app diagnostics and updates

App diagnostic reporting is off by default. If you enable it in the privacy choices screen or Settings, we use Sentry to receive technical crash stacks, app and operating-system versions, and basic failure categories. Reports exclude recordings, screenshots, recognized text, search queries, project names, and raw local logs. Sentry can see the network address used to send a report. Reporting starts only after you opt in and the build is connected to the service.

You can turn reporting off in Settings. This stops future reporting and clears pending diagnostic reports stored in the app’s dedicated local diagnostic cache; it does not recall reports already delivered. Contact support about reports previously sent. Provider retention depends on the configured Sentry project settings.

App updates use Sparkle. Automatic update checks are a separate choice and can be disabled in Settings. Checks contact our update host, which may receive your IP address and technical request information. Screenproof does not send Sparkle’s optional system profile. Updates are verified before installation, and recording or exporting postpones an update restart. Updating the app preserves your local recordings and downloaded models.

What the website collects

When you request beta access, we collect your email address, the time of your request, and the versions of the Terms and Privacy Policy presented at signup. We use this information to provide beta access, communicate important beta updates, and respond to your requests.

Our hosting and database providers may process technical information such as your IP address, browser details, request times, and error logs to deliver and secure the website. We do not currently use advertising pixels or optional analytics on the website. When error reporting is configured, our server sends Sentry basic failure categories, such as signup storage or download availability, without submitted email addresses, request contents, or download-access tokens. There is no Sentry browser SDK or session replay.

If you contact support, we receive the information you choose to include. Please share only the recordings or diagnostics necessary for your request, and remove unrelated personal information first.

Cookies

After a successful signup, we set an essential cookie that remembers beta download access for seven days. It contains a signed access token, not your email address, and is not used for advertising. You can remove it in your browser settings; you may then need to enter your email again to reach the download.

Providers and sharing

The hosted website uses Vercel for hosting and Supabase to store beta signup information. These providers process information to operate the service. A development preview may store test signups on the developer’s local computer instead.

We do not sell your personal information or share it for targeted advertising. We may disclose information when required by law, to protect the service or others, or as part of a corporate transaction subject to appropriate safeguards and applicable law.

You decide whether to export or share a video. Once you share an exported file with an instructor or another person, their handling of it is outside Screenproof’s control. Review the selected footage and accompanying export information before sharing.

Retention and your choices

You control local recordings through the app’s storage and deletion settings. Source moments included in a saved project are protected from the app’s retention cleanup. Exported files and model downloads are separate from source recordings; deleting a source recording does not delete copies you exported or shared.

We keep beta signup information while it is needed to administer the beta and communicate with participants. You can ask us to correct or delete your email or stop sending beta updates by contacting support@getscreenproof.com. We may retain limited information when necessary to meet legal obligations or resolve disputes; provider backups and logs may persist for their normal retention periods.

Depending on where you live, you may have additional rights to access, correct, delete, restrict, or object to processing of your information, withdraw consent where processing relies on consent, or complain to a privacy regulator. Contact us to make a request. We may need to verify your request before acting on it. We cannot retrieve recordings that exist only on your Mac.

Security and international processing

We limit access to signup information and keep database credentials on the server. No storage or transmission system can guarantee absolute security. You are responsible for protecting your Mac, its backups, and any exported videos.

Website information may be processed in the United States or other locations where our providers operate. Applicable safeguards depend on the service and relevant law.

Children and policy changes

Screenproof is intended for university students and other users aged 13 or older. We do not knowingly collect personal information from children under 13. Contact us if you believe a child under 13 has submitted personal information so we can address it.

We may update this policy as the beta develops. We will change the date above and provide additional notice of material changes when appropriate or required by law.